Se conectó la primera vez al celular ya no quiere conectar | Voters

You connected to your cell phone the first time you don't want to connect

in progress

wijoe85

When I bought it I connected it and everything was fine, but days later it disconnected and never connected again, I can only use it manually.. doesn't it have a reset button??

May 13, 2026

Johnny Camora

None of this is of any use here, the developers do nothing and only provide answers from the catalog

wijoe85

From what I see it's something generalized, since Amazon is putting the same problems in comments, I think the company should resolve this in an update

oedland_biegsamer73

My device also doesn't connect anymore. It is not shown to me via Bluetooth and does not connect to the Internet. This issue came overnight. I've tried adding the device again and removed it first. Now I can't add it anymore either. I bought it at the end of April 2025.

alderete04

oedland_biegsamer73 this is happening to me too

Stefan Böyng

oedland_biegsamer73 - Same issue for me, that seems to happen every time the app receives an update. After that, I've seen the problem 2-3 times now. Leaving electricity out for longer has helped in some cases, but that is not the case this time either. As a result, the device can only be used to a very limited extent.

jchanoski

Having the same issue

wijoe85

If it's a Humidifier, I bought it less than 14 days ago, I don't want to connect, the light is normal and I set it to blink quickly and it doesn't even connect

Harper

marked this post as

in progress

Thanks for your feedback! Could you please confirm if the product you are using is a humidifier? If so, please check whether the device status indicator light is normal. Under normal circumstances, once the app connects successfully, it should automatically reconnect.

Looking forward to your reply so we can help further!

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